Privacy Policy

Who we are

What personal data we collect and why we collect it

Name
Contact information including email address and phone number
Demographic information such as postcode
Other information relevant to processing your order
If you register for an account we collect your full name, email address, and account log-in credentials.
When you fill-in our online form to contact our team, we collect your full name, email, country, and anything else you tell us about your project, needs and timeline.
When you use the “Remember Me” feature of Stripe Checkout, we collect your email address, payment card number, CVC code and expiration date.

What we do with this information

We require this information to provide you with a better service and in particular for the following reasons:

Internal record keeping
To improve our products and services
We may periodically send promotional emails about new products or other information we think you may find interesting using the email address provided
We may contact you for market research purposes including customising our website according to your interests

Contact forms

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for marketing purposes and change your mind you need only inform us by email at [email protected] or by letter to head office and your details will be removed from our list.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law.

If you would like a copy of the information we hold about you please write to us at our head office address or email [email protected]

If you believe any of the information we hold about you is incorrect please write or email and we will promptly correct any information which is wrong.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept cookies by clicking on the cookies sign which will appear in the right hand bottom corner of your screen.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share your information with anyone outside of the A.W. Jenkinson companies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Security

We are committed to ensuring our website is secure.  We have put in place suitable physical, electronic and managerial procedures to safeguard information.

Disclaimer

The material on our site is for general information only.  We do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free.  You must therefore take all appropriate precautions for your own safety.